Taiwan Customs have announced plans to verify the authenticity of the names of importers during the import
clearance process. This is to enforce regulations which restrict the frequency of imports.
Please note that this verification will only apply to low value Business-to-Consumer (B2C) shipments i.e. CIF
value NTD50,000 (USD1,666) and below. Business-to-Business (B2B) shipments are excluded. In order for Customs
to be able to verify the authenticity of the names:
All non-B2B importers need to register on the following government platform https://eccs.tradevan.com.tw/
with the following information required:
Local Taiwan Phone number (note: the platform will verify local phone numbers only).
Local Taiwan ID number (for Taiwanese citizens) or resident certificate number or passport
number (for non-Taiwanese citizens, only apply for local phone number owner).
Address where shipments will be sent to.
Once registered, Customs will use the local telephone numbers of importers which are included in the shipment
details to verify the authenticity of the importer.
B2C shipments whose importers are not registered may experience higher inspection rate on import, hence
subjected to potential delays.
Please ensure the following in order to prevent unnecessary delays:
Ensure that we have consignee’s local phone numbers for their shipments to Taiwan.
Please communicate to customers to register in Taiwan as soon as possible.
If a local phone number cannot be provided, the shipment will possibly be on hold and pending additional
information obtained by the local DHL Taiwan team from the receiver.
Detailed processes and go-live plans have yet to be shared by Customs however, a trial is planned in July
2018 to test this for low value dutiable shipments only (i.e. with a value between NTD2,000-NTD50,000).