Careers

Department: Retail Operations
Reports To: Head of Retail Operations
Location: Camden, with 1 day working from home
Contract Type: Permanent 40 hour Contract
Salary: £32k per annum

Job Summary

Reporting into the Head of Retail Operations, the Retail Operations and Facilities Assistant will support with the day-to-day operation needs of stores and concessions as well as managing planned and reactive facilities and maintenance.
This role will involve building internal and external supplier relationships to ensure services to the stores and concessions are met within budget.

Key Responsibilities

• Monitor and manage facilities and maintenance queries within a timely manner
• Manage the general day-to-day store operational needs, working with internal departments and external suppliers
• Oversee all store Health and Safety processes and procedures to ensure the business is compliant with current legislation
• Maintain and manage the internal online Retail communication platform
• Assist the Head of Retail Operations with store opening and closures
• Support with maintenance budget management across the estate
• Support the Head of Retail Operation in the organisation of a twice annual Retail Conference meeting

Requirements

• Experience within a Retail store environment desirable or relevant operational role a must
• Able to demonstrate high levels of personal organisation
• Effective communication to both internal and external stakeholders
• Strong use of initiative and problem-solving skills
• Working knowledge of Microsoft Word, Excel and PowerPoint

If you are interested in applying for the Retail Operations and Facilities Assistant position, please email your CV to recruitment.retailoperations@frenchconnection.com

Department: Studio
Reports To: Production Manager
Location:On Site – Camden HQ
Contract Type: Permanent
Salary: £25,400 PA

Job Summary

The role requires a highly organised and pro-active individual, with exceptional communication skills. A hands-on approach to problem solving and multi-tasking is essential.Experience in a similar role is preferable, and a strong proficiency with Microsoft Excel is required.Reporting to the Production Manager, you will be working alongside a team of others within our in-house studio team.

Key Responsibilities

• Managing the delivery (intake) and return of all samples to the head office for studio photoshoots.
• Tracking and managing internal shoot documents and lists to ensure all products are photographed.
• Requesting samples from the warehouse and factories when needed and liaising with other departments and offices to borrow samples for required imagery.
• Allocating shots for all products by preparing shoot lists (on internal docs), calling in products and ensuring rails are organized by launch date/season for the stylist.
• Tracking daily shoot progress using same internal documents.
• Updating internal SKU documents with newly added products on a weekly basis.
• Highlighting any issues with internal documents to the relevant teams or raising them with the Production Manager if necessary. Taking initiative and finding solutions to problems before they arise is crucial.
• Always keeping the sample rails and studio areas tidy.
• Ensuring all samples are prepped and ready for shoots in an organized manner and communicating this to relevant team members.
• Working closely with other departments to proactively prepare and collect samples for upcoming shoots. Expert understanding of the seasonal shoot calendar and product launches is essential.
• Assisting retouchers with obtaining samples for any colour checking or product-related queries.
• Checking samples against product imagery when new samples are delivered, to identify any changes or the need for reshoots. Allocating and tracking reshoots when necessary.
• Ensuring excellent standards of sample management are maintained, and all samples are returned in a tidy and correct manner.
• Working with on-set shoot teams to ensure all allocated products are photographed each day.
• Assisting the Production Manager with any ad hoc requests.
• Being on set and supporting the studio team and Production Manager during editorial, campaign, and lookbook shoots.
• Ensuring the Digital Asset Management (DAM) system is kept up to date, with images correctly coded and stored.
• Resolving sample issues prior to shoots and escalating any unresolved matters to the Production Manager.
• Liaising with the production department regarding sample changes, adjustments, or colour updates and updating Stylist and Production Manager.
• Staying informed about the studio calendar and shoot schedule to ensure both long and short-term sample allocation and shoot planning are on track for deadlines and launches.
• Assisting with the preparation and collection of samples for internal sample sales.

Requirements

• Previous experience in a similar role, preferably in a fashion business

Skills

• Strong organisational and communication skills
• Proficiency in Microsoft suite, particularly Excel
• Excellent problem-solving and decision-making abilities.

If you are interested in applying for the Sample and Image Coordinator position, please email your CV to Recruitment.Studio-Creative@frenchconnection.com

Department: Creative Studio
Reports To: Production Manager
Location:On-site, Camden, London
Contract Type: Permanent
Salary: £25,400 PA

Job Summary

We are looking for a Junior Retoucher to join our in-house creative team; someone who is comfortable processing high volumes of images with speed, diligence and to our high internal standards.

The ideal candidate will have a good working knowledge of Photoshop (including actions, masking and the pen tool). Proficiency with a Wacom tablet is essential.

Working within a highly skilled in-house production team, you will be responsible for retouching images for French Connection’s e-commerce website. The candidate must be proactive, keen to get involved and eager to learn.

Key Responsibilities

• Retouching of model, cut-out and still life images to set internal standards.
• Ensure colour consistency between images and physical product.
• Crop images and follow file size specification guidelines, across the business.
• Be responsible for completion of work and time management, according to deadlines.
• Build and maintain good relationships with other internal departments.
• Upload retouched imagery to our Digital Asset Management system (DAM) and maintain good housekeeping.
• Carry out ad-hoc retouch duties when required.

Requirements

• This is an on-site position, so you must be happy to travel to our London (Camden) office up to 5 days a week. You will work within and alongside our in-house studio team, and report to the Production Manager and Retouch Manage.
• A portfolio demonstrating your retouch work is required; please include this when sending your CV or provide a link.
• You must have the right to work in the UK

Skills

• A keen interest in Photoshop, retouching and industry developments.
• An Interest in fashion and the creative industries is highly desirable.
• A person who is comfortable taking initiative, solving problems and working with others.
• Keen to learn and grow.

If you are interested in applying for the Junior Retoucher position, please email your CV to recruitment.production-qa@frenchconnection.com

Click on the link below to view the store vacancies

Store Manager / Assistant Manager

• Various Locations

Supervisor / Key Holder / Sales Assistant

• Various Locations

If you’re interested in these positions and want to find out more or apply, you can do so by clicking here!