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important delivery information

Due to planned industrial strikes within Royal Mail, please
be advised that disruption is expected to occur on the delivery of orders
scheduled around the following dates:

Thursday 24th November 2022

Friday 25th November 2022

Wednesday 30th November 2022

Thursday 1st December 2022


Haven’t found what you’re looking for? Talk directly to one of our team by using our live chat.


Enquiries about a web order:

Store enquiries:

Customer Service Hours:
Monday to Friday 9am to 8pm
Saturday 10am to 6pm
Sunday 10am to 4pm

If you have a general enquiry which does not relate to a web or store order, please contact our General Enquiries:

By Phone

0333 400 3285 if calling from within the UK or 0333 400 3284 for Retail customer service queries

Lines are open:
Monday - Friday: 9am to 8pm
Saturday: 10am to 6pm
Sunday: 10am to 4pm

Thank you for your support and patience.


You can also contact our online customer service team by writing to:
French Connection
3rd Floor
Matrix Beta
Matrix Business Park

French Connection is the trading name of French Connection (London) Limited, registered in England and Wales. Our registered office is First Floor, Centro One, 39 Plender Street, London NW1 0DT.

BY Twitter

For up-to-date customer service and website enquiries, join our help page and get answers @FC_HELP