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TERMS & CONDITIONS

TERMS & CONDITIONS

Terms & Conditions

Free Prize Draw

TERMS & CONDITIONS

These Terms and Conditions are effective and were last updated on 4 Novermber, 2021.

These terms, conditions and notices (these "Terms & Conditions") apply when you shop with us or use the French Connection website located at www.frenchconnection.com (the “Website”).

By using the Website (including accessing and browsing) and/or placing an order, you are agreeing to all of these Terms & Conditions (including without limitation our Terms of Use, Terms of Sale and Privacy Policy).  We therefore recommend that you read these Terms & Conditions carefully and save a copy of them for future reference. If you do not agree with all of these Terms and Conditions, you may not use any portion of the Website.

Please also visit our Help pages (which also form part of these Terms & Conditions) for more practical information on Delivery and Returns.

We amend our Terms & Conditions and Help pages every so often and keep them updated so please remember to check these Terms & Conditions periodically and take notice of any changes we may have made as the latest set will apply. 

 

1. ABOUT US

The Website is owned and operated by French Connection (London) Limited a company registered in England and Wales under company number 00996609 with its registered office at First Floor, Centro One, 39 Plender Street, London NW1 0DT (“French Connection”). Our VAT number is 245721074. 

French Connection UK Limited (“FCUKL”) a company registered in England and Wales under company number 01222335 with its registered office at First Floor, Centro One, 39 Plender Street, London NW1 0DT is our wholesale and EU website sales company. The VAT number of FCUKL is GB245721074.

French Connection Ecommerce International Limited (“FCEIL”) a company registered in England and Wales under company number 11445363, with its registered office at First Floor, Centro One, 39 Plender Street, London NW1 0DT is our international website sales company. The VAT number of FCEIL is GB 245721074.

French Connection, FCUKL and FCEIL are part of the French Connection Group details of which can be found here.

If you place an order for delivery of products to an address within the UK and Isle of Man, you will contract with French Connection. If you place an order for the delivery of products to an address within the European Union (excluding the Republic of Ireland), you will contract with FCUKL. If you place an order for the delivery of products to an address anywhere else in the world (including the Channel Islands and the Republic of Ireland), you will contract with FCEIL.

Unless we say otherwise, “we/us” refers to French Connection, FCUKL or FCEIL, as the context requires.

Other members of the French Connection Group may be involved in providing certain services available through the Website to you. All members of the French Connection Group are intended to benefit from French Connection’s rights under these Terms & Conditions, but are not parties to these Terms & Conditions.

 

2. YOUR USE OF OUR SERVICES

These Terms & Conditions, along with our Terms of Use govern your use of the Website, regardless of how you access the Website, including any technologies or devices by which we make the Website available to you at home, in store or on the move. The Website is provided for your personal and non-commercial use. They also govern our use of any text, images, graphics, videos, photos, pictures, artwork, ideas, materials, or other information (including without limitation comments, blogs, feedback, reviews, suggestions, questions) (“User Content”) you post onto the Website, affirmatively agree we can use, or otherwise disclose or submit to us.

Please take the time to read these carefully, as they form part of our binding contract, and include important legal terms and conditions which apply to you.

 

3. CREATING AN ACCOUNT

In order to access certain services on the Website, you may be required to provide specific information. When you create an account we will ask you to provide us with certain personal information and create a password to maintain your account security.

Please take care to ensure that the information you give us is truthful, complete, accurate and up to date. You may not use aliases or other means to mask your true identity.  You can update or correct your details at any time by going to Your Account. 

Take a look at our Privacy Policy for more details on how we will use your personal information.

Please remember to keep your password secret and ensure that you do not use the same password for multiple websites.  You are responsible for the security of your passwords and will be solely liable for any use or unauthorized use and/or any purchases or activities made under such passwords. We strongly recommend that you use a password that is difficult for others to guess. The National Cyber Security Centre publishes guidance on this.

We will never, for any reason, ask you to send us the following information in an email:

  • Your national insurance number
  • Your bank account information, credit card number, PIN number or credit card security code
  • Your date of birth or any other information that could be used to identify you
  • Your French Connection Website password

If you do receive an email which purports to be from us and asks you to hand over sensitive personal information, please report this to Action Fraud. Whilst we have no direct power to stop these sorts of scams, should you become aware of or suspect any unauthorised use of your password or account, please Contact Us straight away.

We may suspend or terminate your access at any time with or without notice.

 

4. HOW WE USE YOUR INFORMATION

Please review our Privacy Policy for information about how we use your personal data (whether provided through the Website, in-store or otherwise).

Please review our Cookie Notice for information on how we use cookies.

 

5. TERMS OF SALE

Our Terms of Sale apply to any order you place on the Website, regardless of how you access the Website.

By placing an order through the Website, you confirm that you have read, understood and agree to our Terms of Sale in their entirety. If you do not agree to our Terms of Sale in their entirety, you must not order any product or service through the Website. Please therefore take the time to read our Terms of Sale carefully, as they form part of our binding contract, and include important legal terms and conditions which apply to you.

 

6. PRODUCT INFORMATION AND PRICING

The inclusion of any products on the Website does not imply or warrant that these products will be available at any particular time or that the listed attributes are accurate or complete.

Please take the time to read our Terms of Sale carefully.

 

7. USER GENERATED CONTENT POLICY (SOCIAL MEDIA RELEASE)

You are responsible for any and all social media posts, content, materials or other information (including without limitation graphics, logos, marks, images, likenesses, photographs, code, videos, clips, GIFs, biographical information, usernames, pseudonyms, social media handles, text, comments, blogs, feedback, reviews, suggestions, or questions) (“User Content”) that you post on our Website, tag to or post on any French Connection related third party social networking site, or otherwise disclose or submit to us.

When you post any User Content on our Website, tag to or post any User Content on any French Connection related third party social networking site, or otherwise disclose or submit any User Content to us you agree to our Terms of Use including the terms of our 'User Generated Content Policy'. If you do not agree to our Terms of Use or the terms of our 'User Generated Content Policy' you should not post any User Content on our Website, tag to or post any User Content on any French Connection related third party social networking site, or otherwise disclose or submit any User Content to us. 

We reserve the right to amend our Terms of Use and the terms of our User Generated Content Policy at any time, so please check our Website each time you tag or upload any User Content.

 

8. DISCLAIMERS

WHILE FRENCH CONNECTION USES REASONABLE EFFORTS TO INCLUDE UP-TO-DATE INFORMATION ON THE WEBSITE, FRENCH CONNECTION MAKES NO WARRANTIES OR REPRESENTATIONS AS TO ITS ACCURACY OR COMPLETENESS. FURTHERMORE, FRENCH CONNECTION ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE CONTENT ON THE WEBSITE.

YOUR USE OF THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, INCLUDING ALL CONTENT MADE AVAILABLE ON OR ACCESSED THROUGH THE WEBSITE, IS PROVIDED "AS IS" AND “AS AVAILABLE”. FRENCH CONNECTION MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER FOR THE WEBSITE OR THE CONTENT MADE AVAILABLE ON OR ACCESSED THROUGH THE WEBSITE. FURTHER, TO THE FULLEST EXTENT PERMISSIBLE BY LAW, FRENCH CONNECTION DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, NON-INFRINGEMENT, TITLE, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. FRENCH CONNECTION DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE WEBSITE OR ANY MATERIALS OR CONTENT CONTAINED THEREIN WILL BE UNINTERRUPTED OR ERROR FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. IT IS YOUR RESPONSIBILITY TO ENSURE THAT YOU HAVE THE RIGHT EQUIPMENT (INCLUDING ANTIVIRUS SOFTWARE) TO USE THE WEBSITE AND TO DO SO SAFELY.

FRENCH CONNECTION SHALL NOT BE LIABLE FOR THE USE OF THE WEBSITE, INCLUDING WITHOUT LIMITATION THE CONTENT AND ANY ERRORS CONTAINED THEREIN. IN NO EVENT WILL FRENCH CONNECTION BE LIABLE UNDER ANY THEORY OF TORT, CONTRACT, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY LOST PROFITS, LOST DATA, LOST OPPORTUNITIES, COSTS OF COVER, EXEMPLARY, PUNITIVE, PERSONAL INJURY/WRONGFUL DEATH, SPECIAL, INCIDENTAL, INDIRECT OR OTHER CONSEQUENTIAL DAMAGES, OR FOR ANY DIRECT DAMAGES, AND/OR ANY OTHER DAMAGES RESULTING YOUR USE OF THE WEBSITE, EACH OF WHICH IS HEREBY EXCLUDED BY AGREEMENT OF THE PARTIES REGARDLESS OF WHETHER OR NOT EITHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

If any part of these warranty disclaimers or limitations of liability is found to be invalid or unenforceable for any reason or if we are otherwise found to be liable to you in any manner, then our aggregate liability for all claims under such circumstances for liabilities, shall not exceed the amount paid by you, if any, for accessing this Website. 

 

9. INDEMNIFICATION

You agree to indemnify, defend and hold harmless French Connection, its employees, directors, officers, agents, business partners, affiliates, contractors, distribution partners and representatives from and against any and all claims, demands, liabilities, costs or expenses, including attorney’s fees and costs, arising from, or related to, any breach by you of any of these Terms and Conditions or applicable law.

 

10. CHANGES TO THESE TERMS & CONDITIONS

In order to provide you with the best products and experience our services are constantly evolving. We will therefore, from time to time, need to make changes to our Terms & Conditions (including our Terms of Use, Help Pages, and Promotional Offers).

The changes will be effective immediately upon posting to the Website, and by continuing to use the Website, you will be deemed to accept any such variations. If you are not happy with the changes we make, you are free to stop using the Website. You should check the Website for such changes frequently.  Your continued access of the Website after such changes conclusively demonstrates your acceptance of those changes.

Changes will not affect past purchases, which will be subject to the Terms & Conditions (including the Terms of Sale) in force at the time that you ordered the relevant products from us, unless any change is required by law, in which case it may apply to order previously placed by you.

 

11. CUSTOMER SERVICE

If you have any concerns about material which appears on our site, or any problems with our Website, products or services, or if you would simply like further information regarding our products or service, please contact our Customer Services department and we’ll do everything we can to help.

You can contact us by email on customerservice@frenchconnection.com, you can Tweet @FC_HELP or you can call us on 0333 400 3285 from within the UK (or +44 1792 784 150 from outside the UK).

Alternatively you can write to us at French Connection Customer Services, 3rd Floor, Matrix Beta, Matrix Business Park, Swansea, SQ6 8RE.

Our Customer Service hours are:

Monday – Friday: 9 am – 8 pm

Saturday: 10 am – 6 pm

Sunday 10 am – 4 pm

 

12. GENERAL INFORMATION

These Terms & Conditions, together with any documents, policies or information linked or otherwise referenced in them, constitute the entire agreement between you and us.

We will not be liable for any delay or failure to perform or comply with our obligations under these Terms & Conditions by reasons, events or other matters beyond our reasonable control.

We reserve the right to take such action as we think appropriate in the event that you breach these Terms & Conditions. If we do not exercise a right available to us under these Terms & Conditions, this does not constitute a waiver of our rights. Our rights and remedies under these Terms & Conditions and any other applicable agreement between us and you, and the exercise of any such right or remedy shall not limit our right to exercise any other right or remedy.

If any provision of these Terms & Conditions is held invalided, void or unenforceable by a court or regulator, that term will be severable and rendered ineffective and will not affect the validity and enforceability of the remaining terms of this agreement.

You may not assign or otherwise transfer this agreement or any rights or obligations under it without our prior written consent. We may assign or transfer this agreement, or any rights or obligations under it, on reasonable notice to you.

You and French Connection are independent contractors, and nothing in this agreement will create a partnership, joint venture, agency, franchise, sales representative or employment relationship between us.

All provisions in these Terms & Conditions, which by their nature are intended to survive expiration or termination shall survive any expiration or termination of this agreement.

These Terms & Conditions and the relationship between you and us shall be governed by English law and the English courts shall have exclusive jurisdiction over any dispute.

 

13. Free Prize Draw - Terms and Conditions

These terms and conditions (“Terms”) set out how participants can enter the 50 Years of French Connection Prize Draw (Promotion). The promoter of the Promotion is French Connection, 39 Plender Street, London NW1 0DT / TOAST (MAIL ORDER LIMITED), 3rd Floor, Matrix Beta, Matrix Business Park, Swansea, SA6 8RE (Promoter). 

Enter via the entry page on the French Connection website: (https://www.frenchconnection.com/pages/50-competition) using the data entry form and provide the following information: your first name, surname, date of birth and email address. No purchase is necessary to enter. Winners will be chosen at random. Access to the internet and a valid email address are required to enter. 

For those participants that consent to receiving marketing communications from the Promoter via the opt-in box, data will be collected via the entry form, including first name, surname, date of birth and email address and used in accordance with French Connection and Sandals Resorts’ privacy policies. 

Entries must be submitted between 00.01am on 5 August 2022 and 11:59pm on 4 September 2022 (Closing Date”). Entries received after the Closing Date or received by any other means (eg in the post) will not be accepted. 

There are 50 different prize winners (1 person per prize). Prizes consist of the following: 

  1. Sandals - 1 x luxury holiday for two to the Caribbean with Sandals Resorts (full Sandals prize T&Cs found below). 
  2. DFS - 1 x DFS sofa up to value of £1,500 (full DFS prize T&Cs found below). 
  3. French Connection - 1 x French Connection £1,000 voucher (prize provided as a unique e-voucher to be redeemed on French Connection website - to be used on full price fashion only before expiry on 31 December 2022). There is no minimum order value applicable.  
  4. Glossybox - 10 x September boxes from GLOSSYBOX (1 per winner, 10 x winners). 
  5. Tina the Musical - 4 x pairs of tickets to Tina the Musical for 4 x winners (T&Cs - There are four prizes to be won. Each prize consists of one pair of tickets (for winner and a person of their choice) to Tina the Tina Turner Musical in the West End. Tickets are for Monday to Thursday evening performances and are subject to availability. There is no cash alternative. The prize does not include travel costs or other expenses. Tickets must be redeemed by 1 October 2022). 
  6. QV Wine - 5 x cases of QV wine for 5 winners (1 case includes 3 bottles, 1 case per winner).  
  7. French Connection Rental - 5 x years’ supply of French Connection Rental for 5 winners (provided as a unique e-voucher code to redeem 12 rentals with a cap value of £50, plus free delivery). 
  8. The Country Garden Florist - 5 x dried flower bouquets (worth £45) from The Country Garden Florist for 5 winners (style of dried bouquet of the winner's choice). 
  9. French Connection Home - 10 x French Connection Home £150 vouchers for 10 winners (prize provided as a unique e-voucher to be redeemed on French Connection website - to be used on full price home only before expiry on31 December 2022).  
  10. Duck & Dry - 3 x Blow Dry + Prosecco Gift Cards from Duck & Dry (1 per winner). Provided as a physical gift card (Gift card expires on 30/11/2022). 
  11. Bable - 5 x sets of Bable candles for 5 winners (each set includes 2 candles).  

There are no cash alternatives or substitute for any other date, event or item and the prizes do not include travel expenses to the party or any additional expenses (unless expressly stated). See full terms and conditions for the Sandals Prize and DFS Prize below. Where there is a conflict between these terms and conditions and the full terms and conditions for the Sandals prize and DFS prize, the full terms and conditions for the Sandals Prize and DFS Prize will prevail. 

The Promotion is open to all UK residents over the age of 18 excluding: (i) employees of the Promoter (defined below) and their families; (ii) the employees of companies or organisations with whom the Promotion is run and their families; and (iii) agents or any other person directly connected with the Promotion. 

Only one entry, fulfilling the eligibility requirements, will be accepted per person. Spammers and persons entering with multiple email addresses will be disqualified.   

Entries in the incorrect format will not be considered. Once entered, entries cannot be returned / withdrawn. 

Winners will be selected in a random draw conducted by MiniWebTool.com, the independent promotional verification company, from all valid entries received by the Closing Date and to be conducted no later than 11.59pm on 6 September 2022 (“Draw”). 

Winners will be notified by the email provided within 48 hours of the Draw. If a prize winner does not respond to this email within 5 working days, the Promoter reserves the right to select an alternative prize winner at random from all remaining valid entries, with the originally selected winner of that prize forfeiting their right to the prize. The result of the draw is final and no correspondence will be entered into, except with the winners. 

The Promoter may require participants to provide proof of identity, proof of age and proof of residency. Identification considered suitable for verification is at Promoter's discretion. The winner may be required to sign a statement proving their eligibility/liability. The Promoter may, in its sole discretion, disqualify any entrant that fails to satisfy the eligibility requirements. 

The Promoter’s decision (or that of a third party, where a third party is involved in any decision relating to the Promotion) is final in every situation, including any not covered above and no correspondence will be entered into in respect of the validity of any such decision. 

The Promoter reserves the right to exclude late, incomplete or multiple registrations using multiple email addresses. Registrations made by third parties, agents, using methods such as a macro or a script, using automated devices or processes or syndicated entries are not permitted and all such entries will be disqualified and any prize award will be void 

The Promoter does not accept any responsibility for late or lost entries. Proof of sending is not proof of receipt. 

The winner's details (name and county only) will be made available 10 working days after the Closing Date and for 4 weeks only by sending a stamped addressed envelope requesting this information to Marketing, French Connection, 39 Plender Street, London NW1 0DT / TOAST (MAIL ORDER LIMITED), 3rd Floor, Matrix Beta, Matrix Business Park, Swansea, SA6 8RE indicating the name of the Promotion. 

Entry to the Promotion and acceptance of the prize constitutes permission of the Promoter to use any entrant’s name, image and any entry photograph, worldwide on any platform for promotional and/or editorial purposes in any format in print and non-print media without additional consultation. By entering, participants further agree to participate in any reasonable publicity arranged by the Promoter or its agencies in the event of them winning. 

The Promoter reserves in all cases the right to replace the stated prizes with other prizes that it considers to be of broadly equivalent value. The Promoter offers no cash alternative for non-cash prizes. Prizes are not refundable or transferable. Prizes must be taken as stated and cannot be deferred. When dates are specified they cannot be altered and by entering date-related Promotions or promotions neither the Promoter, nor any third party, are liable in any way to any winner who cannot enter. 

The Promoter reserves the right, in its absolute discretion, to amend, suspend or cancel the Promotion or extend the entry period or disqualify any participant at any time for technical, legal or other reasons without giving advance notice. 

The Promoter may, in its sole discretion, prohibit participation in the Promotion by any person who tampers with or benefits from any tampering with the website or the operation of the Promotion, or acts in violation of these terms, acts in a disruptive manner or acts with the intent to annoy, abuse, threaten or harass any other person. 

Participants must not supply false information in their registration or share their account details with others, and no individual should participate under any identity that is not their own. The Promoter may, in its sole discretion, terminate the entry of anyone registering under details that it has reasonable grounds to believe are false.

The Promoter accepts no responsibility for any third party illegal or fraudulent action/inaction that may occur on or through the Promotion, but reserves the right to take action against any third party it knows or has reasonable grounds to believe is responsible for such action/inaction.

The Promotion materials may contain links to other websites that the Promoter does not own or operate. Entrants should be aware that the Promoter does not control, recommend or endorse these other websites, and is not responsible for their content, products, services or privacy policies. 

The Promoter cannot guarantee continuous, uninterrupted or secure access to the Promotion or its website and is not responsible for any disruption to the Promotion or our website due to technical problems or otherwise. The Promoter accepts no responsibility for incomplete, incorrectly submitted, delayed, corrupted or misdirected registrations.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE PROMOTER BE LIABLE, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), BREACH OF STATUTORY DUTY, OR OTHERWISE, FOR ANY LOSS, DAMAGE OR INJURY ARISING UNDER OR IN CONNECTION WITH THE PROMOTION. Notwithstanding this clause, nothing shall be construed to limit or exclude the Promoter’s liability for death or personal injury caused by its negligence, for fraud or fraudulent misrepresentation, or for any other liability whose limitation is prohibited by law. 

Where the Promoter runs a competition in conjunction with a third party such that the third party is responsible for the selection and/or the provision of prizes then the Promoter shall not be responsible for or have any liability for the provision of such prizes. 

All entrants to the Promotion are deemed to have read and accepted these terms (and any linked terms contained or referenced herein) and agree to be bound by them and by the decisions of the Promoter, which are final in all matters relating to the Promotion (except where any decision relating to the Promotion has been delegated by the Promoter to a third party, when that third party’s decision will be final).  

The Promoter reserves the right to use information that participants provide to it for the purpose of managing the Promotion (as is necessary for the Promoter to be able to perform its agreement with participants and in order to comply with its legal obligations, including to select the winners, deliver the prizes and publish the results, as required by advertising regulations) and participants' personal information may be disclosed to contractors and agents who assist the Promoter in managing the Promotion or communicating with participants in order to allow them to fulfil their purpose. The Promoter always demands that any such parties adhere to the same security procedures that the Promoter follows itself. All such information shall be collected, used and disposed of in accordance with the Promoter’s Privacy Policy available at: Privacy Policy | French Connection UK. All entrants to the Promotion are deemed to have accepted the terms of the Privacy Policy. 

No failure to enforce a clause shall be deemed a waiver of the rights covered within it.  If any clause of these terms is deemed unenforceable, then it shall be severed and the remaining terms shall remain in force. 

These Terms are governed by English law, and entrants agree to submit to the exclusive jurisdiction of the English Courts in relation to all matters arising under or in connection with these Terms. 

For enquiries relating to the Promotion, please contact MarketingEnquiries@frenchconnection.com 

SANDALS PRIZE 

Terms and Conditions 

The Sandals Prize: One (1) seven-night (7) Luxury Included® (all-inclusive) holiday for two (2) adults at a Sandals Resort of winner’s choice (subject to availability and blackout dates) in a Deluxe Category room with a king size bed plus two (2) return economy class flights from London to the selected or designated destination for the winner and their travel companion (collectively, the “Sandals Prize”).  Departure airport will be determined by the designated airline and cannot be chosen by the winner.  

The Sandals Prize Provider and Administrator of the Sandals Prize for Redemption Purposes only is: Unique Vacations (UK) Ltd, an affiliate of the worldwide representative for Sandals Resorts, located 2nd Floor, Nucleus House, 2 Lower Mortlake Rd, Richmond TW9 2JA.  Unique Vacations (UK) affiliate Unique Caribbean Holidays Limited will be providing the flights as part of the Sandals Prize Package.

There will only be one (1) winner for the Sandals Prize.  Sandals Prize winner and their travel companion must both be over 18 and must travel on the same itinerary.  

Sandals Resorts is a Luxury Included® romantic, couples only resort destination. The accommodations are inclusive of all meals, unlimited premium brand spirits, daily & nightly entertainment, an array of land and water sports activities, including daily scuba diving (where available - for certified divers only), snorkeling, Wi-Fi in all rooms and public areas, resort gratuities, resort taxes and Sandals Resorts transfers to and from the selected or designated resort’s airport. 

The Sandals Prize excludes: Domestic transfers including any internal flights or transportation to the UK departure airport, spending money, telephone calls, Red Lane® Spa treatments and services, specialty dining, tours & excursions, inter-island transportation, SCUBA certification courses, island departure taxes and purchases made at the Sandals Resorts Specialty or Gift Shops, Visa and ESTA’s.   All expenses and incidental travel costs not expressly stated in the Sandals Prize package description, including but not limited to, all ground transportation (outside of local airport to resort round trip transfers in the Caribbean), travel insurance, passenger tariffs or duties, service charges or facility charges, personal charges at lodging, security fees and taxes are not included. 

Travel insurance with comprehensive COVID-19 coverage is not included and must be purchased before travel. All guests are required to provide evidence of comprehensive travel insurance before departure. Unique Vacations (UK) Ltd., Sandals Resorts and/or Unique Caribbean Holidays Ltd. do not provide travel insurance.  

A valid passport is required for international travel and must have at least six months validity from when the trip finishes (i.e., the date for you to return home). 

The accommodation’s portion of the Sandals Prize is subject to Sandals Resorts’ standard terms and conditions (AVAILABLE HERE: WWW.SANDALS.COM/TERMS-CONDITIONS/). 

The flight’s portion of the Sandals Prize is subject to Unique Vacations (UK) Ltd. affiliate Unique Caribbean Holidays terms and conditions (AVAILABLE HERE:  https://www.sandals.co.uk/terms-conditions/). 

The Sandals Prize cannot be taken during peak seasons (Easter, July, August, December and New Year) and cannot be confirmed until 90 days prior to departure. Blackout dates and restrictions apply. Once dates are confirmed there will be an administration fee for any changes made to the reservation.  

The Sandals Prize must be redeemed between 1st September 2022 and 1st September 2023 (“Redemption Period”), and it is strictly non-transferable, no cash alternative and non-redeemable for cash.  If the Sandals Prize winner is unable to redeem the Sandals Prize during the Redemption Period, the Sandals Prize will be forfeited.  

Prize value, if stated, is an approximate value only based on select travel dates. 

Covid-19: A respiratory virus, called Covid19 and its variants, have been identified as the cause of an outbreak of respiratory illness and cases have been identified in other countries including the Caribbean. Information can be found on the UK Government’s website. The health and safety of resort guests is a priority.  Prior to entering the selected or designated resort, all guests will be administered a no-touch thermal scan to screen for fever. Anyone with any fever (≥38 C°/100.4 F°) will be assessed by a nurse or doctor. The medical professional may recommend that a COVID-19 test be administered. With a positive test result the guest remains isolated in their room until the release criteria of the specific jurisdiction is satisfied. If negative the guest will be free to enter and enjoy all of the resort.  All guests enter at their own risk and shall be advised as follows:  If you experience any symptoms of any illness while at the resort, please stay in your room and contact the Medical Centre.  Consultation charges will be waived.  If you develop symptoms after leaving the resort, see a doctor right away and advise the resort.  Sandals Resorts reserves the right to implement other health, safety, and COVID-19 protocols as the need arises in its sole discretion. All guests shall further acknowledge and agree that they are fully aware of the contagious nature and effects of Covid-19 and voluntarily assume that risk and responsibility and further agrees that they will release, indemnify and hold harmless Unique Vacations UK Limited and Sandals Resorts, and each of their respective parent companies, affiliates, subsidiaries insurers, directors, officers, employees, agents, successors, assigns, and representatives, against any claims and/or damages whatsoever, including legal fees relating to any infection, transmission, health condition influenced or otherwise impacted or complication by Covid-19. 

Travel Protocols: All guests are responsible for checking the travel and entry protocols for the destination that they are travelling to before they depart and ensuring that they fully understand and comply with any such protocols. For example, some destinations may require all guests to be fully vaccinated and/or to obtain a negative PCR Covid-19 test a certain number of days pre-travel and post travel, to return to your original destination. Please visit the UK Foreign Commonwealth and Development Office (“FCDO”) website before travel and check the official Government website for the country you’re visiting for all pre and post travel protocols. Unique Vacations (UK) Limited and/or Sandals Resorts shall not be responsible for any additional costs incurred for any required test or any other pre-travel or post-travel requirements.  

Substitution of Resort: Sandals Resorts reserves the right to substitute the selected resort for another resort in the selected resort’s chain in a similar category based on availability of space for the secured travel dates, and to change dates without prior notice for any circumstance(s) beyond the selected resort’s control and if such circumstance(s) so require. The Terms and Conditions agreed to shall apply with equal applicability to any resort, which is the subject of substitution or deviation.  Neither Unique Vacations (UK) Ltd. nor Sandals Resorts shall be liable for any claim made whatsoever, including but not limited to loss, compensation, or refund by reason of such substitution or deviation.  

Compliance With Government Entities: Unique Vacations (UK) Ltd. and/or Sandals Resorts and any of its related entities shall have the right to comply with any and all orders, recommendations, or directions whatsoever given by any government entity or by persons purporting to act with such authority, and such compliance shall not be deemed a breach of any agreement or any agreement entitling the guests to assert any claim for liability, compensation or refund. 

PRIVACY POLICY/USE OF DATA:  

All individuals who ‘opt-in’ to received commercial emails, their personal data shall be handled in accordance with Sandals Resorts privacy policy available here https://www.sandals.co.uk/unique-travel-corp/.  All opt-ins can opt-out of receiving commercial emails messages about Sandals Resorts any time. 

All personal data collected for or from the Sandals Prize winner and travel companion and provided to Unique Vacations (UK) Ltd. for redemption purposes shall be subject to Sandal Resorts privacy policy available at https://www.sandals.co.uk/unique-travel-corp/. 

Unique Vacations (UK) Ltd. will only use the personal data of the Sandals Prize winner and travel companion for the purposes of administrating the Sandals Prize for redemption purposes, unless the Sandals Prize winner and travel companion provide express consent signifying their agreement to any other processing or use of their personal data.  For the Sandals Prize redemption, the personal data collected from the Sandals Prize winner and travel companion will be shared with Unique Vacations (UK) Ltd’s reservations affiliate and the resort, which are both located outside of the European Economic Area and subject to privacy policy of the worldwide representative of Sandals Resorts located at www.sandals.com/terms-conditions . 

Each Entrant agrees and as a condition of possibly being awarded the Sandals Prize to release and hold harmless the Sandals Prize Provider and its affiliated companies and each of their respective officers, directors, employees, agents, representatives, successors, assigns and insurers from and against any and all claims, causes of action and/or liability for any injuries, illness, death, loss or damage of any kind arising from or in connection with participation in and/or entry into the Competition or receipt or possession, use or misuse of the Sandals Prize or any element thereof. 

Class action waiver: THIS SECTION PROVIDES FOR THE EXCLUSIVE RESOLUTION OF DISPUTES THROUGH INDIVIDUAL LEGAL ACTION AND SUPERSEDES ANY LAW ENTITLING GUEST TO PARTICIPATE IN A CLASS ACTION. THIS CLASS ACTION WAIVER PRECLUDES GUEST FROM PARTICIPATING IN OR BEING REPRESENTED IN ANY CLASS OR REPRESENTATIVE ACTION REGARDING ANY CLAIM BROUGHT UNDER AS A RESULT OF ANY AGREEMENT. EVEN IF APPLICABLE LAW PROVIDES OTHERWISE, GUEST AGREES THAT ANY ARBITRATION OR LAWSUIT AGAINST ANY ENTITY UNDER THE UNIQUE GROUP AND/OR SANDALS RESORTS WHATSOEVER SHALL BE LITIGATED BY GUEST INDIVIDUALLY AND NOT AS A MEMBER OF ANY CLASS OR AS PART OF A CLASS ACTION, AND GUEST EXPRESSLY AGREES TO WAIVE AUTHORITY TO ARBITRATE CLAIMS ON A CLASS ACTION BASIS. IF GUEST'S CLAIM IS SUBJECT TO LEGAL PROCEEDING UNDER FOREIGN SELECTION AND CHOICE OF LAW PROVISIONS OF THE ACCOMMODATIONS, AMENITIES, TRANSPORATION AND OTHER PRODUCTS OR SERVICES TERMS AND CONDITIONS (AVAILABLE HERE: WWW.SANDALS.COM/TERMS-CONDITIONS/), THE GUEST FURTHER AGREES AND ACKNOWLEDGES THAT THE CLASS ACTION WAIVER IS MATERIAL AND ESSENTIAL TO THE PROCEEDING OF ANY DISPUTES BETWEEN THE PARTIES AND IS NON-SEVERABLE FROM THE AGREEMENT TO ANY CLAIMS HEREIN. THE VALIDITY AND EFFECT OF THIS CLASS ACTION WAIVER MAY BE DETERMINED ONLY BY A JUDGE OR COURT OF LAW. GUEST AGREES THAT THIS SECTION SHALL NOT BE SEVERABLE UNDER ANY CIRCUMSTANCES FROM THE FORUM SELECTION AND CHOICE OF LAW PROVISION SET FORTH IN THE TERMS AND CONDITIONS. GUEST AGREES THAT THE PARTIES REFERENCED IN FOREIGN SELECTION AND CHOICE OF LAW PROVISIONS OF THE TERMS AND CONDITOINS THAT MAY BE THE SUBJECT OF ANY CLAIM BY GUEST CAN RECEIVE IMMEDIATE JUDICIAL ASSISTANCE TO ENFORCE THIS CLASS ACTION WAIVER. 

Employees and their immediate families of Unique Vacations UK., Unique Travel Corp, and their associated agencies or affiliated companies are not eligible to enter to win. 

DFS PRIZE 

TERMS AND CONDITIONS 

  • The Promoter 

DFS Trading Ltd, Rockingham Way, Redhouse Interchange, Doncaster DN6 7NA (the “Promoter”).  

  • The Prize 

The winner will receive £1500 to spend on the French Connection collection at DFS.  

There is no other prize or cash alternative to this prize.  

Prizes are not transferable and non-refundable.  

  • Eligibility  

Competition only open to persons aged 18 years or over who are UK residents. Draw not open to DFS (including DFS group companies) or French Connection  employees or their families. Proof of age, identity and eligibility may be requested. 

  • How to enter  

To enter the promotion, you must complete a prize draw form that can be found here:www.https://www.frenchconnection.com/pages/50-competition.co.uk . Entries only valid when prize draw forms are fully completed.  

The competition runs from 05/08/2022 [0.0Hrs] and closes on 04/09/2022 [0.00Hrs]. 

One entry per person. No purchase necessary.  

The Promoter will not reimburse any expenses incurred in making an entry to this promotion. 

The Promoter will not accept responsibility for prize draw entries that are lost, including as a result of any equipment failure, technical malfunction, network, server or software failure of any kind. The Promoter will not accept proof of transmission as proof of receipt of entry to the promotion. 

  • The winner  

The winner will be the first entry selected from all eligible entries by an electronic random draw.  

The draw will take place after the closing date 04/09/2022[0.00Hrs] and the winner will be notified within 48 hours by phone. A winner who cannot be contacted after 5 attempts will forfeit their prize and it will be reallocated by way of a second electronic random draw. This process will be repeated until a winner is found.  

The Promoter does not accept any responsibility if you are unable to take up the prize. 

The decision of the Promoter is final and binding, and no correspondence will be entered into and the decision cannot be contested in court. 

  • Claiming the prize 

The winner will be contacted by the Promoter either by phone or email using the details that have been provided to enter the competition. Timescales and lead times will be discussed upon notification to the winner.  The winner can no longer redeem the prize past the date of: 31/10/2022. Please note that the Promoter will deliver to mainland UK addresses only. Delivery rules and Promoter’s terms apply, please see https://www.dfs.co.uk/content/terms-and-conditions 

  • Data protection and publicity  

By entering and submitting a competition entry you agree that any personal information provided by you with the competition entry may be held and used by the Promoter or any agent appointed by the Promoter, to assist with running the competition by the Promoter, unless your positive consent has been received to opt-in to receive future marketing communications from either the Promoter or French Connection. Any personal information provided will be used in conjunction with the Promoter’s Privacy Policy which you can see online at https://www.dfs.co.uk/content/data-protection and the French Connection Privacy Policy which you can see online at https://www.frenchconnection.com/pages/privacy-policy. 

By entering, the winner consents to such information being disclosed upon request. Entrants may request their details are not published before the closing date. However, the Promoter shall provide the details to a competent authority upon their request (including the Advertising Standards Authority). 

  • General  

The Promoter reserves the right to suspend, cancel or amend this promotion due to circumstances outside of its control. The promoter is not responsible for any third-party acts or omissions. 

The Promoter shall not be liable for any loss, damage, injury or disappointment whatsoever which may be suffered by you as a result of or in connection with or arising out of or as a result of you entering this promotion competition except for any liability which cannot be excluded by law.  Your statutory rights are not affected. 

The Promoter reserves the right to disqualify any entry if it is contrary to the spirit or intention of the promotion competition. In particular, entries submitted in bulk (that is more entries than a human being could submit in the time available without the use of software or other devices designed to make automatic entries) will not be accepted. 

These terms and conditions shall be governed by English law and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales. By taking part in this competition, entrants confirm their acceptance of these terms and conditions.