Corporate Social Responsibility
The Board recognises that the long term profitability of the
business depends, amongst other things, on appropriate
protection of the Group’s assets, reputation and brand names
and is subject to the long-term sustainability of the supply chain.
Impact on the environment
The use of resources to manufacture and supply our products
utilise finite global resources. The source of the raw materials
and the manufacture of the finished products is spread globally
and provides employment, income and personal security at
many different points in the process. We recognise, however,
that our products utilise global resources some of which are
limited in their nature.
Some of the initiatives we have implemented include:
- In the UK, the business meets its responsibilities under the packaging waste regulations through membership of Valpak;
- Wooden hangers are sourced from sustainable sources and we do not give them away with the products;
- Reduction in packaging materials for finished goods i.e. no plastic banding, no inner cartons;
- Plastic returnable tote bins for shipping to our own UK stores to reduce cardboard;
- Plastic and cardboard waste is collected from our UK stores for recycling;
- At Toast packaging is recyclable, and catalogues are printed on FSC paper with vegetable based inks;
- In our US operations, corrugated cartons are re-used whenever possible and ultimately recycled using a band machine so they are crushed into bails for collection;
- In Canada we are participants in ‘Stewardship Ontario’, paying a fee for all point of sale materials to be recycled. All lighting has been replaced with LED’s; and
- Donation of end of life stock to local and national charitable organisations.
||Tonnes of CO2e 2016
||Tonnes of CO2e 2015
|Scope 1 (vehicles, fugitive emissions, gas)
|Scope 2 (electricity)
|Group chosen intensity measurement
|Emissions reported above per £m of turnover
This is our third year greenhouse gas (GHG) emissions report in
line with UK mandatory reporting requirements, set out by the
Department for Environment, Food and Rural Affairs (DEFRA).
The mandatory requirement is for the disclosure of scope 1 and
2 emissions only. We have captured all material qualifying
emissions from around the Group. Some extrapolation and
estimation techniques have been used to calculate the Group
CO2e. in respect of less than 5% of our stores and the final
month of our data.
The reported sources fall within our consolidated financial
statements. We do not have responsibility for any emission
sources that are not included in our consolidated financial
statements. We have computed our emissions using the
DEFRA Environmental Reporting Guidelines: Including
mandatory greenhouse gas emissions reporting guidance
issued in June 2013.
Our total GHG footprint in line with these guidelines is
4,446 tonnes CO2e (2015: 4,924 tonnes).
The Group has used third party manufacturing facilities around
the world for over thirty years but has specifically avoided
suppliers or regions where the employment or environmental
practices are known to be below acceptable standards. The
Group requires all of its product suppliers to abide by its
guidelines contained in the Supplier Guide. Our staff visit the
factories we use for garment production on a regular basis and
consider the environment and work practices during those visits,
however currently our ability to formally audit the facilities is
limited. Our Supplier Guide and the employment standards
required of our suppliers accord with industry standards
including inter alia that employees should: be given a safe and
healthy environment to work in; be given the right to free
association; be paid a fair wage; not be forced or bonded labour;
be of an appropriate age; and work only reasonable hours.
The Board recognises that it is not possible to provide absolute
assurance that standards expected of our suppliers are
adhered to. Where transgressions are identified we would work
with the supplier to develop an appropriate remediation
programme. However we will not hesitate to stop using any
supplier who we identify is persistently operating in
contravention of our standards or failing to implement agreed
The Group supports the non-use of animals in testing and
challenge our suppliers on this matter – our glycerine soaps as
an example, do not contain any animal derived ingredients and
are suitable for use by vegetarian and vegans.
The Board is committed to ensuring full compliance with the
law and making all tax payments on a timely basis.
The Board is committed to ensuring that openness, honesty
and transparency will be paramount in all dealings with the tax
authorities and other relevant bodies.
We run cycle to work and childcare voucher schemes in the UK
for our employees.
We are committed to providing equal opportunities for all of our
We ensure that every employee, without exception, is treated
equally and fairly and that all employees are aware of their
The breakdown of the gender of Directors and employees at
the end of the financial year is as follows:
|Other senior managers
|All other employees
Company Directors consist of the Company’s Board.
Other senior managers is as defined in The Companies Act
2006 (Strategic Report and Directors’ Report) Regulations
2013, and includes: i) persons responsible for planning,
directing or controlling the activities of the Company, or a
strategically significant part of the Company, other than
Company Directors; and ii) any other Directors of undertakings
included in the consolidated accounts.
The business complies with locally applicable health and safety
regulations in the countries in which it operates. This includes
the provision and maintenance of safe environments for our
employees, appropriate design of our stores, health and safety
training for appropriate personnel, electrical installation reviews,
risk assessments and risk monitoring in our offices, stores and