reopening stores

We hope that this message finds you and your loved ones healthy and safe.

We are pleased to let you know that the majority of our stores are now open (excluding stores in Scotland). Please click here to check your nearest store details. The safety and well-being of our store community, including you, our customers and our staff remains our top priority, so we have been working hard to welcome you back safely.

As part of our Safe and Responsible Shopping program, we’ve introduced enhanced health and safety measures and put strict social distancing guidelines in place to ensure a safe and comfortable shopping experience for everyone.

Safe and Responsible Shopping

Things may be a little different for a while. We have made a few important changes to our stores to play our part and help ensure that we protect our community. These include:

reopening stores

Reduced opening hours

Stores will be operating with reduced hours. Please check your nearest store’s information page for details here

Limited number of customers

We’re limiting the number of customers allowed in store at any one time. There may be queues as a result, so please be patient.

reopening stores

Store layout

We’ve revised the layout of our stores and reduced the amount of stock, so you will have more space to shop comfortably.

Store cleaning

We will be frequently cleaning the store throughout the day.

reopening stores

Social distancing

We have trained all our store teams to support social distancing guidelines and there will be reminders displayed throughout the store.

Screens and hand sanitizer

We have introduced Perspex screens at the till-point as well as hand sanitizer to help protect you and our store staff.

reopening stores

Contactless payments

We will not be accepting cash at our till points and contactless payments will be encouraged.

Fitting room closures

We have temporarily closed our fitting rooms.

reopening stores

Reduced opening hours

Stores will be operating with reduced hours. Please check your nearest store’s information page for details here

Limited number of customers

We’re limiting the number of customers allowed in store at any one time. There may be queues as a result, so please be patient.

Store layout

We’ve revised the layout of our stores and reduced the amount of stock, so you will have more space to shop comfortably.

reopening stores

Store cleaning

We will be frequently cleaning the store throughout the day.

Social distancing

We have trained all our store teams to support social distancing guidelines and there will be reminders displayed throughout the store.

Screens and hand sanitizer

We have introduced Perspex screens at the till-point as well as hand sanitizer to help protect you and our store staff.

reopening stores

Contactless payments

We will not be accepting cash at our till points and contactless payments will be encouraged.

Fitting room closures

We have temporarily closed our fitting rooms.

Please help protect our community and follow these measures. Ask a member of staff in store if you have any questions. While these changes may take a while to get used to, our store staff are committed to ensuring that you still receive the same high standard of care and service you would expect from any French Connection store.

Find your nearest store

Please check our Store Locator to see if your nearest store is open. Please note, our stores will be operating with reduced opening hours.

Store Locator reopening stores

We thank you for your support during this time and have missed seeing you in store. With our new safety measures in place, we are happy to be back serving our community, and we’re looking forward to seeing you soon.

Thank you and take care.

Love, Team FC x