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RENT IT. WEAR IT. LOVE IT.

INTRODUCING FRENCH CONNECTION RENTAL - OUR BRAND-NEW RENTAL SERVICE THAT GIVES YOU ACCESS TO YOUR FAVOURITE FRENCH CONNECTION STYLES. AS PART OF OUR CONSCIOUS CONNECTION JOURNEY, FRENCH CONNECTION RENTAL HELPS TO CONTRIBUTE TO A MORE CIRCULAR FASHION ECONOMY AND MAKES POSITIVE CHANGES TO YOUR WARDROBE (AND WALLET). IF YOU’RE LOOKING FOR A HASSLE-FREE, COST-EFFECTIVE AND KINDER WAY OF DRESSING UP IN THE STYLES YOU LOVE, RENTING IS THE WAY TO GO.WHETHER YOU’RE IN NEED OF A SHOW-STOPPING WEDDING GUEST DRESS OR STATEMENT LOOK FOR A SPECIAL PARTY, DRESS TO IMPRESS FOR EVERY INVITE WITH FRENCH CONNECTION RENTAL. 

RENT IT. WEAR IT. LOVE IT.

INTRODUCING FRENCH CONNECTION RENTAL - OUR BRAND-NEW RENTAL SERVICE THAT GIVES YOU ACCESS TO YOUR FAVOURITE FRENCH CONNECTION STYLES. AS PART OF OUR CONSCIOUS CONNECTION JOURNEY, FRENCH CONNECTION RENTAL HELPS TO CONTRIBUTE TO A MORE CIRCULAR FASHION ECONOMY AND MAKES POSITIVE CHANGES TO YOUR WARDROBE (AND WALLET). IF YOU’RE LOOKING FOR A HASSLE-FREE, COST-EFFECTIVE AND KINDER WAY OF DRESSING UP IN THE STYLES YOU LOVE, RENTING IS THE WAY TO GO.WHETHER YOU’RE IN NEED OF A SHOW-STOPPING WEDDING GUEST DRESS OR STATEMENT LOOK FOR A SPECIAL PARTY, DRESS TO IMPRESS FOR EVERY INVITE WITH FRENCH CONNECTION RENTAL. 

RENT IT. WEAR IT. RETURN IT.

HOW IT WORKS.

#01.

EXPLORE OUR COLLECTION AND ONCE YOU HAVE FOUND SOMETHING YOU LOVE, SELECT YOUR SIZE, RENTAL PERIOD (CHOOSE FROM 4 TO 16 DAYS) AND YOUR DELIVERY DATE, THEN ADD TO BAG.

#02.

YOU CAN ALSO CHOOSE TO ADD INSURANCE TO ANY OF YOUR ITEMS BEFORE PROCEEDING TO CHECKOUT, WHICH COVERS YOU AGAINST ANY ACCIDENTAL DAMAGES.

#03.

ONCE YOUR OUTFIT HAS ARRIVED, PLEASE ONLY REMOVE THE RIBBON ONCE YOU HAVE DECIDED TO WEAR IT OUT. THEN GET READY TO DRESS UP FOR YOUR SPECIAL OCCASION.

#04.

DESIGNED BY US, STYLED BY YOU – WE’D LOVE TO SEE YOU HOW YOU’RE WEARING YOUR OUTFITS. SHARE YOUR PHOTOS WITH US BY TAGGING @FRENCHCONNECTION AND USING #MYFC ON INSTAGRAM

#05.

ONCE YOU HAVE WORN YOUR OUTFITS, PLACE YOUR ITEMS IN THE RETURNS BAG, ADDING THE ENCLOSED PREPAID RETURNS LABEL TO THE FRONT. YOU DON’T NEED TO WASH ANY OF YOUR ITEMS – WE’LL TAKE CARE OF THAT.

#06.

PLEASE ENSURE THAT YOUR RETURN HAS BEEN DROPPED OFF AT THE POST OFFICE BEFORE MIDDAY ON YOUR DESIGNATED RETURN DATE.

RENT IT. WEAR IT. RETURN IT.

HOW IT WORKS.

#01.

EXPLORE OUR COLLECTION AND ONCE YOU HAVE FOUND SOMETHING YOU LOVE, SELECT YOUR SIZE, RENTAL PERIOD (CHOOSE FROM 4 TO 16 DAYS) AND YOUR DELIVERY DATE, THEN ADD TO BAG.

#02.

YOU CAN ALSO CHOOSE TO ADD INSURANCE TO ANY OF YOUR ITEMS BEFORE PROCEEDING TO CHECKOUT, WHICH COVERS YOU AGAINST ANY ACCIDENTAL DAMAGES.

#03.

ONCE YOUR OUTFIT HAS ARRIVED, PLEASE ONLY REMOVE THE RIBBON ONCE YOU HAVE DECIDED TO WEAR IT OUT. THEN GET READY TO DRESS UP FOR YOUR SPECIAL OCCASION.

#04.

DESIGNED BY US, STYLED BY YOU – WE’D LOVE TO SEE YOU HOW YOU’RE WEARING YOUR OUTFITS. SHARE YOUR PHOTOS WITH US BY TAGGING @FRENCHCONNECTION AND USING #MYFC ON INSTAGRAM

#05.

ONCE YOU HAVE WORN YOUR OUTFITS, PLACE YOUR ITEMS IN THE RETURNS BAG, ADDING THE ENCLOSED PREPAID RETURNS LABEL TO THE FRONT. YOU DON’T NEED TO WASH ANY OF YOUR ITEMS – WE’LL TAKE CARE OF THAT.

#06.

PLEASE ENSURE THAT YOUR RETURN HAS BEEN DROPPED OFF AT THE POST OFFICE BEFORE MIDDAY ON YOUR DESIGNATED RETURN DATE.

FREQUENTLY ASKED QUESTIONS:

HOW FAR IN ADVANCE CAN I MAKE A BOOKING?

YOU CAN MAKE A BOOKING UP TO ONE YEAR IN ADVANCE. THE ONLY WAY TO RESERVE AN OUTFIT IS TO MAKE A BOOKING THROUGH OUR WEBSITE, SO WE RECOMMEND BOOKING YOUR OUTFIT AS SOON AS POSSIBLE TO AVOID ANY DISAPPOINTMENT. WE RECOMMEND YOU BOOK YOUR DELIVERY TO ARRIVE 2 DAYS BEFORE YOUR EVENT.

CAN I TRY AN ITEM ON BEFORE RENTING IT?

IF YOU NEED TO TRY ON AN OUTFIT SIMPLY ORDER THE ITEM FOR A 4-DAY RENTAL AND RETURN IT TO THE POST OFFICE. THE RIBBON MUST STILL BE ATTACHED TO THE ITEM FOR IT TO BE CLASSED AS UNWORN. PLEASE NOTE - WHEN RETURNED, YOU’LL RECEIVE A CREDIT NOTE FOR A FUTURE RENTAL.

WHEN SHOULD I BOOK MY RENTAL?

WE RECOMMEND BOOKING YOUR RENTAL TO BE DELIVERED AT LEAST 2 DAYS BEFORE YOUR EVENT DATE, BUT IF YOU ARE WORRIED ABOUT SIZING THEN WE WOULD ADVISE GETTING YOUR ORDER DELIVERED EVEN EARLIER IN CASE YOU NEED TO GET AN EXCHANGE.

CAN I REMOVE THE RIBBON FROM MY RENTAL?

ALL OUR GARMENTS WILL ARRIVE WITH A RIBBON ATTACHED - PLEASE ONLY REMOVE THE RIBBON IF YOU HAVE DECIDED TO KEEP YOUR RENTAL AND ARE HAPPY TO WEAR IT. ANY ITEMS THAT ARE SENT BACK WITH THE RIBBON REMOVED WILL BE CONSIDERED WORN AND YOU MAY NOT BE ABLE TO RECEIVE RENTAL CREDIT OR AN EXCHANGE.

DO I NEED TO CLEAN MY RENTAL BEFORE RETURNING IT?

PLEASE DON’T WORRY ABOUT CLEANING YOUR ITEM - WE WILL DO IT FOR YOU! OUR WAREHOUSE PROFESSIONALLY DRY CLEANS ALL OUR ITEMS, SO EVERYTHING IS PRACTICALLY BRAND NEW READY FOR THE NEXT CUSTOMER.

HOW ARE GARMENTS CLEANED?

ALL OUR CLOTHES ARE PROFESSIONALLY DRY CLEANED IN OUR WAREHOUSE, INCLUDING OZONE WASHING AND OZONE CHAMBERS. THESE ARE POWERFUL SANITISERS AND REMOVES ODOURS, GERMS, BUGS AND 99.8% OF VIRUSES.

WHAT IS ACCIDENTAL DAMAGE COVER?
AT CHECKOUT YOU HAVE AN OPTION TO ADD ACCIDENTAL DAMAGE COVER TO YOUR ORDER, WHICH COVERS ANY REPAIRABLE DAMAGE THAT HAPPENS DURING YOUR RENTAL PERIOD. PLEASE NOTE THAT IT DOESN’T COVER AGAINST LOSS, THEFT OR DAMAGE BEYOND REPAIR.


WHAT IF I RETURN MY RENTAL LATE?

WHEN ITEMS ARE RETURNED LATE IT CAN AFFECT OTHER CUSTOMERS’ ORDERS. A FEE OF £15 PER DAY WILL BE CHARGED UNTIL THE ITEM IS RETURNED. IF AFTER 30 DAYS THE ITEM HAS STILL NOT BEEN RETURNED THE ITEM WILL BE CLASSED AS LOST/STOLE AND YOU WILL BE CHARGED AN ADDITIONAL £100 REPLACEMENT FEE.

WHAT IF I DON’T LIKE MY ITEM OR IT DOESN’T FIT?

IF YOU ARE NOT HAPPY WITH HOW YOUR ITEM LOOKS OR IT DOESN’T FIT, PLEASE RETURN YOUR ORDER TO THE POST OFFICE WITHIN 48 HOURS OF IT ARRIVING AND LET US KNOW. WE CAN THEN GIVE YOU CREDIT FOR A FUTURE RENTAL. THE RIBBON MUST STILL BE ATTACHED TO THE ITEM FOR IT TO BE CLASSED AS UNWORN.

FREQUENTLY ASKED QUESTIONS:

HOW FAR IN ADVANCE CAN I MAKE A BOOKING?

YOU CAN MAKE A BOOKING UP TO ONE YEAR IN ADVANCE. THE ONLY WAY TO RESERVE AN OUTFIT IS TO MAKE A BOOKING THROUGH OUR WEBSITE, SO WE RECOMMEND BOOKING YOUR OUTFIT AS SOON AS POSSIBLE TO AVOID ANY DISAPPOINTMENT. WE RECOMMEND YOU BOOK YOUR DELIVERY TO ARRIVE 2 DAYS BEFORE YOUR EVENT.

CAN I TRY AN ITEM ON BEFORE RENTING IT?

IF YOU NEED TO TRY ON AN OUTFIT SIMPLY ORDER THE ITEM FOR A 4-DAY RENTAL AND RETURN IT TO THE POST OFFICE. THE RIBBON MUST STILL BE ATTACHED TO THE ITEM FOR IT TO BE CLASSED AS UNWORN. PLEASE NOTE - WHEN RETURNED, YOU’LL RECEIVE A CREDIT NOTE FOR A FUTURE RENTAL.

WHEN SHOULD I BOOK MY RENTAL?

WE RECOMMEND BOOKING YOUR RENTAL TO BE DELIVERED AT LEAST 2 DAYS BEFORE YOUR EVENT DATE, BUT IF YOU ARE WORRIED ABOUT SIZING THEN WE WOULD ADVISE GETTING YOUR ORDER DELIVERED EVEN EARLIER IN CASE YOU NEED TO GET AN EXCHANGE.

CAN I REMOVE THE RIBBON FROM MY RENTAL?

ALL OUR GARMENTS WILL ARRIVE WITH A RIBBON ATTACHED - PLEASE ONLY REMOVE THE RIBBON IF YOU HAVE DECIDED TO KEEP YOUR RENTAL AND ARE HAPPY TO WEAR IT. ANY ITEMS THAT ARE SENT BACK WITH THE RIBBON REMOVED WILL BE CONSIDERED WORN AND YOU MAY NOT BE ABLE TO RECEIVE RENTAL CREDIT OR AN EXCHANGE.

DO I NEED TO CLEAN MY RENTAL BEFORE RETURNING IT?

PLEASE DON’T WORRY ABOUT CLEANING YOUR ITEM - WE WILL DO IT FOR YOU! OUR WAREHOUSE PROFESSIONALLY DRY CLEANS ALL OUR ITEMS, SO EVERYTHING IS PRACTICALLY BRAND NEW READY FOR THE NEXT CUSTOMER.

HOW ARE GARMENTS CLEANED?

ALL OUR CLOTHES ARE PROFESSIONALLY DRY CLEANED IN OUR WAREHOUSE, INCLUDING OZONE WASHING AND OZONE CHAMBERS. THESE ARE POWERFUL SANITISERS AND REMOVES ODOURS, GERMS, BUGS AND 99.8% OF VIRUSES.

WHAT IS ACCIDENTAL DAMAGE COVER?
AT CHECKOUT YOU HAVE AN OPTION TO ADD ACCIDENTAL DAMAGE COVER TO YOUR ORDER, WHICH COVERS ANY REPAIRABLE DAMAGE THAT HAPPENS DURING YOUR RENTAL PERIOD. PLEASE NOTE THAT IT DOESN’T COVER AGAINST LOSS, THEFT OR DAMAGE BEYOND REPAIR.


WHAT IF I RETURN MY RENTAL LATE?

WHEN ITEMS ARE RETURNED LATE IT CAN AFFECT OTHER CUSTOMERS’ ORDERS. A FEE OF £15 PER DAY WILL BE CHARGED UNTIL THE ITEM IS RETURNED. IF AFTER 30 DAYS THE ITEM HAS STILL NOT BEEN RETURNED THE ITEM WILL BE CLASSED AS LOST/STOLE AND YOU WILL BE CHARGED AN ADDITIONAL £100 REPLACEMENT FEE.

WHAT IF I DON’T LIKE MY ITEM OR IT DOESN’T FIT?

IF YOU ARE NOT HAPPY WITH HOW YOUR ITEM LOOKS OR IT DOESN’T FIT, PLEASE RETURN YOUR ORDER TO THE POST OFFICE WITHIN 48 HOURS OF IT ARRIVING AND LET US KNOW. WE CAN THEN GIVE YOU CREDIT FOR A FUTURE RENTAL. THE RIBBON MUST STILL BE ATTACHED TO THE ITEM FOR IT TO BE CLASSED AS UNWORN.