Click and Collect: Free of charge | Excludes homeware and gift cards.
UK Standard Delivery: Free UK delivery over £50 (excludes homeware) | 5-7 working days £3.95 | £1.75 UK gift card delivery.
Christmas UK Standard Delivery: For delivery on/before 24th December order by 12pm 17th December
UK Next Day Delivery: Order by 12pm £7 | Homeware exclusions apply.
Christmas UK Next Day Delivery: For delivery on/before 24th December order by 12pm 20th December | For delivery on/before 31st December order by 12pm 27th December
Click here for International Delivery rates + more information.
Returns or Exchange: Within 14 days of purchase date for return or exchange | 28 days of purchase date for account credit | 30 days
from delivery to return, replace or exchange faulty items.
Extended Christmas Returns: Purchases made from 1st November are eligible for a refund up to 14 days and for an exchange or account credit up to 28 days after
Free UK returns over £50 | Excludes homeware and sale items.
Exchange exclusions: Homeware, earrings, made to order items and items with a broken hygiene seal.
Click here for further information on Returns and Exchanges.