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Terms & Conditions

These Terms & Conditions apply when you use our website (the “Website”), or place an order with us. By accessing, browsing, using, registering with, or placing an order on the Website, you confirm that you have read, understood and agree to these Terms & Conditions. If you do not agree to these Terms & Conditions in their entirety, you should not use our Website.

In order to provide you with the best products, services and experiences, our Website is constantly evolving. From time to time we will, therefore, need to make changes to our Terms & Conditions. You should check this page regularly to take notice of any changes we may have made. We recommend that you save or print a copy of these Terms & Conditions for future reference.

You may also find it helpful to visit our Help pages (which also form part of these Terms & Conditions). Here you will find useful information on ‘How to Order’, ‘Delivery’, ‘Returns’, ‘Sizing’, ‘Store Locator’, and ‘How to Contact Us’.

1. About Us

This Website is owned by French Connection (London) Limited (“French Connection”) a company registered in England and Wales under company number 996609 with its registered office at First Floor, Centro One, 39 Plender Street, London NW1 0DT. Our VAT number is 245721074.

French Connection Ecommerce International Limited a company registered in England and Wales under company number 11445363, with its registered office at First Floor, Centro One, 39 Plender Street, London NW1 0DT is our international website sales company. The VAT number of French Connection Ecommerce International Limited is GB 245721074.

French Connection and French Connection Ecommerce International Limited are part of the French Connection group of companies, details of which can be found here.

If you place an order for delivery of products within the UK and Isle of Man, you will contract with French Connection. If you place an order for the delivery of products outside the UK and Isle of Man, you will contract with French Connection Ecommerce International Limited.

Unless we say otherwise, “we/us” refers to French Connection, or French Connection Ecommerce International Limited, as the context requires.

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2. Privacy Policy

Any personal data which you may provide us through the Website is subject to our Privacy Policy.

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3. Use of the Website

You may access the Website solely for your own personal use. You must not use any content of the Website for any commercial or illegal purpose.

By submitting any material to us ('Material') you acknowledge that we may copy, modify, distribute or create a derivative work from the Material in any manner that we shall determine. You will indemnify us if any third party takes action against us in relation to the Material.

You must not cause any nuisance, annoyance or inconvenience to us, our customers or our users of the Website.

You must not submit any Material which is defamatory, offensive, menacing or obscene to the Website or which in our judgment may cause nuisance, annoyance, damage or offence, inconvenience to us or any other person or which is illegal. We may remove such Material from the Website at any time without notice to, or consent by, you.

We reserve the right to suspend the Website at any time for operational, regulatory, legal or other reasons. We may terminate your use of the Website with immediate effect if you breach any of these Terms & Conditions.

You take responsibility for access to your computer or mobile device and you will maintain your account and password confidential and to the extent permissible by law, you accept responsibility for the activities that occur under your account or password.

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4. Dealings with Third Parties

The Website may provide, or third parties may provide, links to other websites or resources and promotions of advertisers and merchants. As we have no control over such sites and third party resources, you acknowledge that we are not responsible for the availability of such external sites or third party resources, do not endorse and are not liable for any content, advertising, products, services or other materials on or available from such sites or third party resources. Any dealings by you with any third party on or through the Website shall be solely between you and that third party and we shall not be responsible for any loss or damage that may arise from any such dealings, nor shall we be deemed to be acting as an agent for you in any such dealings.

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5. Intellectual Property Rights

The Website and its content are protected by intellectual property rights, including copyright and trade marks, as detailed in our Copyright and Trade Mark Notice. Except as expressly authorised by us or relevant third parties, you agree not to copy, download, adapt, alter, modify, rent, lease, loan, sell, distribute or create derivative works of any content of the Website, in whole or in part.

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6. Disclaimers

Your use of the Website is at your sole risk. The Website is provided on an "as is" and "as available" basis and we do not guarantee that the Website will be suitable for your purposes or requirements. If your PC or mobile device does not support relevant technology including encryption, you may not be able to use certain services or access certain information on the Website. The Website is accessed via the internet which is independent of us. Your use of the internet is solely at your own risk and subject to all applicable national and international laws and regulations. We shall have no responsibility for any information or services obtained by you on the internet.

The content of the Website has been compiled from a variety of sources and is subject to change without notice. We use reasonable care in compiling and presenting the content of the Website, but we give no guarantee that the content is complete, accurate, error or virus free or up to date. We will have no responsibility for any variations in colour or appearance caused by your browser software or computer system. Product specifications and descriptions are not intended to be binding and are intended to only give a general description of the products they relate to.

So far as permitted by law, we disclaim all warranties, conditions and other terms of any kind, whether express or implied, whether in contract, tort (including liability for negligence) or otherwise, including, but not limited to any implied term of satisfactory quality, fitness for a particular purpose, and any standard of reasonable care and skill. We will not be liable for any delay or failure to perform or comply with our obligations under these Terms & Conditions if the delay or failure arises from any cause, which is beyond our reasonable control.

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7. Limitation of Liability

So far as permitted by law, and except in respect of death or personal injury arising from negligence, we exclude any liability for loss or damage of any kind resulting from the use of the Website (including the reliance upon any information contained on it). We are not responsible for any delay or failure to comply with our obligations under these Terms & Conditions. This does not affect your legal right to have products sent within a reasonable time or to receive a refund if products cannot be supplied within a reasonable time.

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8. General Information

These Terms & Conditions, together with any documents, policies or information referenced in these Terms & Conditions including our Help pages constitute the entire agreement between you and us.

Any failure by us to exercise or enforce any right or provision of these Terms & Conditions shall not constitute a waiver of such right or provision. These Terms & Conditions and the relationship between you and us shall be governed by the laws of England and the English courts shall have the exclusive jurisdiction over any dispute.

We reserve the right to vary these Terms & Conditions and any of our policies from time to time, such variations becoming effective immediately upon posting to the Website and by continuing to use it, you will be deemed to accept any such variations.

You will be subject to the Terms & Conditions in force at the time that you ordered products from us, unless any change to those terms and conditions is required by law in which case it may apply to order previously placed by you.

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9. Copyright and Trade Mark Notice

All content on this Website is protected under the Copyright, Designs and Patents Act 1988 and is Copyright © by French Connection (London) Limited or, where applicable, independent content providers and third parties. All rights are reserved. Reproduction and/or transmission of any content, by any means, without the express permission of the owner is prohibited by law.

French Connection, FCUK and any other French Connection names and/or marks on the Website are trademarks of French Connection Limited.

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10. Acceptance

You agree that your order is an offer to purchase products from French Connection (London) Limited (in respect of orders for delivery to an address in the UK and the Isle of Man), or French Connection Ecommerce International Limited (in respect of orders for delivery to an address outside the UK and the Isle of Man) as applicable. All orders are subject to acceptance by us. We may choose not to accept your order for any reason without liability to you

After submitting an order, we will send you an order acknowledgement email with your order number and details of the products you have ordered from us and details of any delivery services you have ordered from us.

Please note that this email is an acknowledgement that we have received your order and is not an acceptance of your order. Acceptance of your order and the formation of a contract between us will not take place unless and until the earlier of the date on which we (i) receive payment in full, or (ii) dispatch the products to you.

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11. Prices

The price of the products and our delivery charges will be as quoted on the Website from time to time. We may vary the prices at any time and without any notice.

If your order is to be delivered within the European Union, we operate on a Delivered Duty Paid basis. This means that all import taxes and duties as well as applicable VAT will be included in the price of your order.

If your order is to be delivered outside the European Union (including the Channel Islands), we operate on a Delivered Duty Unpaid basis. This means that any import duties, clearance fees or other additional charges are the responsibility of the customer and will need to be paid by the customer on delivery. These charges are set by the customs authorities of the destination country. Please contact your local customs authority for more information including what additional information, if any, you may need to provide to clear your order.

Our Website contains a large number of products and it is always possible that, despite our best efforts, some of the products listed on our Website may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a products correct price is less than our stated price, we will charge the lower amount when dispatching the product to you. If a product's correct price is higher than the price stated on our Website, we will, at our discretion, either contact you for instructions before dispatching the product, or cancel your order and notify you of such cancellation.

Any products purchased prior to any markdowns or discount offered will not be refunded the difference. You may return the higher priced product in its original condition, to us for either a refund or an exchange. However, if returned for an exchange, this is subject to availability.

Outlet/Sale section – All ‘was' pricing is the original RRP. ‘Now' pricing reflects the latest markdown price.

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12. PROMOTIONS DURING SALE

All promotions are invalid on sale products and Gift Cards unless specified otherwise on the Website.

13. Payment

More information about the payment methods that we accept are set out on the Website.

You confirm that the credit/debit card or payment method that is being used is yours and that all details you provide to us in respect thereof including, without limitation, name and address details are complete, correct and accurate . You further confirm that the credit/debit card or payment method is valid and the inputted payment details correct.

All credit/debit cardholders and any payment account holders are subject to validation checks and authorisation by the card issuer or payment method provider. If the issuer of your card refuses to authorise payment, we will not accept your order and we will not be liable for any delay or non-delivery and we are not obliged to inform you of the reason for the refusal.

We are not responsible for any charges or other amounts applied by your card issuer or bank or payment method provider as a result of our processing of your credit/debit card payment or other method of payment in accordance with your order. If your credit/debit card or payment method is not denominated in the currency of your purchase indicated on the Website, the final price may be charged in the currency of your card or account. Such final price is calculated and charged by your card issuer or bank or payment method provider and therefore we shall not be responsible for any cost, expense, charge or other liability incurred or suffered by you as a result of your card issuer or payment method provider charging you in a currency other than the currency set out on the Website.

Title in products ordered will pass to you on the date and time that we receive payment from you in full.

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14. DELIVERY

For details on our delivery options, delivery charges, the locations to which we deliver and any applicable restrictions that apply please see the Delivery section of our Help pages here.

Orders will be sent to the delivery address that you have given on your order form. We cannot be held responsible if that delivery address is incorrect or incomplete.

Delivery times are calculated from the time and date on which the order is processed and are estimates only. Whilst we will endeavour to despatch your order in accordance with the estimated delivery times set out in the Delivery section of our Help pages here, unless otherwise stated on the Website, delivery times are not guaranteed and should not be relied upon as such.

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15. CUSTOMS & IMPORT CLEARANCES

If your order is to be delivered within the European Union, we operate on a Delivered Duty Paid basis. This means that all import taxes and duties will be included in the price of your order.

If your order is to be delivered outside the European Union (including the Channel Islands), we operate on a Delivered Duty Unpaid basis. This means that any import duties and clearances are the responsibility of the customer. These rules vary by country and your local government determines duty and customs charges, so you should contact your local customs office for further information including what additional information, if any, you may need to provide to clear your order.

In the event that you subsequently import a product into a country other than the country to which we delivered the product, you shall be responsible for complying with all local import requirements, laws, regulations and rules and paying all import taxes and duties as may be applicable in respect thereof.

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16. Returns

If you want to cancel your entire order and you are a UK or EU customer, please refer to Section 13 ‘Order Cancellation Right – Cooling Off Period' above.

If you don’t want your product, think something might be wrong with it, want to return a product of French Connection Homeware or would like details on how to return a product, please refer to the Returns section of our Help pages here.

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17. CANCELLATION RIGHT – COOLING OFF PERIOD

If you are a UK/EU consumer, you have the legal right to cancel your entire order within 14 days following the date on which you, or a third party other than the carrier and indicated by you, takes physical possession of the goods.

If you wish to exercise your right to cancel, you must inform us of your decision to cancel the contract in writing e.g. by a letter sent by post to: Returns Department, French Connection, Unit B, Dolphin Way, Purfleet, RM19 1NZ, or email [email protected]. You may use the cancellation form here but this is not obligatory.

The goods should be returned to us without undue delay and in any event not later than 14 days from the day on which you exercise your right to cancel.

You will be responsible for the cost of returning the goods unless your order is eligible for free returns, we delivered the products in error to you, or they were damaged or defective.

Please see our Returns Policy below for further details

Please note we are unable to offer cancellation on the following products (unless the products are faulty, or not as described): products with a security or hygiene seal or label, if the seal or label is broken, or has been tampered with (for example pierced earrings, underwear, swimwear, fragrance and toiletry products).

If you exercise your right to cancel and return the goods to us within 14 days from the date on which you exercise your right to cancel, we will reimburse you the cost of the goods together with our standard delivery charges, without undue delay and in any event, no later than 14 days after we receive the goods, or you have supplied evidence of having sent back the goods, whichever is the earlier.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earlier.

We may also make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of the reimbursement.

For further information about your statutory rights, contact your local authority Trading Standards department or consumer advice centre (for example the Citizen's Advice Bureau if you are in the UK).

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18. Customer Service

The French Connection service team provide customer services and complaint handling for French Connection (London) Limited and French Connection Ecommerce International Limited.

They can be contacted as follows: French Connection, 3rd Floor, Matrix Beta, Matrix Business Park, Swansea, SA6 8RE

[email protected]

[email protected]_HELP for customer queries or call customer services on 0333 400 3285 if calling from within the UK, and +44 1792 784 150 if calling from overseas.

Customer Service Hours:
Monday to Friday 9am to 8pm
Saturday 10am to 6pm
Sunday 10am to 4pm

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19. Alternative Dispute Resolution

The EU Commission provides an online dispute resolution platform (“ODR Platform”) for disputes regarding products bought online.

The EU Commission ODR platform can be accessed here: http://ec.europa.eu/odr

French Connection Customer Services can be contacted at: [email protected]

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20. INSTAGRAM RELEASE TERMS

Please read the following carefully. By responding to the message from our French Connection Instagram account with "#FCUKYES" you confirm your acceptance of the terms herein.

The terms below form a binding contract between French Connection (London) Limited ("us", "we", "our") and you which governs our (and/or any persons authorised by us) use of images, photos, graphics, data, text, usernames, audio and video clips, musical works or other material that you have submitted, posted or displayed on or via Instagram (collectively, "Content").

For good and valuable consideration, the receipt of which is hereby acknowledged, you grant French Connection Limited a non-exclusive, fully paid and royalty-free, irrevocable, transferable, sub-licensable, worldwide license to use Content which is tagged with, marked by or otherwise bears any of our family of trading names, brand names, service marks and trade marks together with any trade dress, logos, symbols, names or words commonly used or associated with us ("Tagged Content").

You accept that we are under no obligation to use Tagged Content.

You understand that we may alter, adapt, copy, reproduce, translate, broadcast, exhibit, transmit, communicate to the public, deal with or otherwise exploit Tagged Content, or any portion thereof, in any format or medium now known or hereafter invented, whether or not such uses contain audio and/or the visual reproduction of you, and whether or not you are identifiable or unidentifiable.

You agree to irrevocably and unconditionally waive in perpetuity the benefits of any provision of law known as moral rights of authors or any similar law in any country in respect of Tagged Content.

You confirm that the Tagged Content is original to you, and its use by us (and/or persons authorised by us) in accordance with these Release Terms does not violate, misappropriate or infringe on the rights of any third party, including, without limitation, privacy rights, publicity rights, copyrights, trademark and/or other intellectual property rights or breach any statute or regulation. You further confirm that the Tagged Content is not obscene, libellous, defamatory or constitute a contempt of court or breach of any duty of confidence.

You confirm that you are entitled to grant the rights referred to in these Release Terms, the exercise of which will not entitle any person to claim any payment from us (and/or any persons authorised by us) and no further clearances are needed for the use of Tagged Content by us (and/or any persons authorised by us) in accordance with these Release Terms. You agree to pay for all royalties, fees, and any other monies owed by reason of our (and/or any persons authorised by us) use of Tagged Content pursuant to these Release Terms.

You release us (and all employees, agents, and/or third parties associated with us) from all liability which may arise from any and/or all claims by you, or any third party in connection with our (and/or any persons authorised by us) use of Tagged Content pursuant to these Release Terms.

You confirm and agree that you have the legal right and capacity to enter into and perform these Release Terms in your jurisdiction.

In the event that any provision of these Release Terms is held to be invalid or unenforceable the remaining provisions will remain in full force and effect.

These Release Terms shall be governed and construed in accordance with English law and the parties agree to submit to the exclusive jurisdiction of the English Courts.

21. Student Discounts

Student Discount Online

All students with a valid NUS/NUS Extra or Irish Student Travelcard are entitled to a 10% discount on all full price French Connection products purchased online at www.frenchconnection.com. To verify your student ID you must sign in using our third party verification platform MyUnidays.(Excluding homeware, bridal & giftcards).

Student Discount In-store

All students with a valid Student Card are entitled to a 10% discount on all full price and sale French Connection products purchased in French Connection stores in the UK.(Excluding homeware, bridal & giftcards).

To redeem the Discount online, sign in or register to MyUnidays and follow the steps to get your unique promotion code https://frenchconnection.myunidays.com. Enter your unique code in the space provided at the online checkout. To redeem the Discount in-store, show your valid student card at the checkout in-store.

The Discount may not be exchanged for cash and is non-transferable. Returned products will be refunded at the discounted price paid. This does not affect your statutory rights. The Discount may not be used to purchase giftcards or to settle store card accounts. Discount cannot be used in conjunction with any other promotion or offer.

French Connection reserves the right to refuse any student ID that it deems to be invalid or fraudulent.

French Connection reserves the right to (i) cancel this offer at any time; (ii) refuse to allow any individual to participate in this offer; and (iii) amend these Terms & Conditions.

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22. 10% OFF EMAIL PROMOTION

Use the code received in an email to receive 10% off a full priced order at www.frenchconnection.com. The code must be used within 7 days of receiving it. Valid on full price clothing merchandise and homeware only. Excludes Sale, Outlet and Gift Cards.

The offer is not valid in conjunction with any other offer or promotion or when using a gift card. There is no minimum spend attached to the offer.

French Connection reserves the right to alter, amend or withdraw this offer without prior notice in the event that unforeseen circumstances make this unavoidable.

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23. 15% OFF A FULL PRICED ORDER PROMO

Use code at checkout to receive 15% off full priced items on www.frenchconnection.com. The code must be used within 7 days of receiving it.

The offer is not valid on sale items, homeware or gift cards. The offer is not valid in conjunction with any other offer or promotion or when using a gift card. There is no minimum spend attached to the offer.

French Connection reserves the right to alter, amend or withdraw this offer without prior notice in the event that unforeseen circumstances make this unavoidable.

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24. CHINOS99: 2 for £99 Menswear Chinos*

Use code CHINOS99 at the checkout to purchase 2 Machine Stretch Slim Trousers from selected lines for £99 at frenchconnection.com. Offer available at http://www.frenchconnection.com for a limited time only.

*This offer includes a multibuy, therefore, any returns should include both trousers.

The discount will only apply for every two Machine Stretch Slim Trousers from the following lines:

54ATI01 , 54ATI02 , 54ATI21 , 54ATI23 , 54ATI41 , 54ATI45 , 54LBE31 , 54LBE42 , 54LAQ01 , 54LAQ10 , 54LAQ20 , 54LAQ40

Offer is not valid in conjunction with any other offer or promotion.

French Connection reserves the right to alter, amend or withdraw this offer without prior notice in the event that unforeseen circumstances make this unavoidable

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25. Unique 20% Email Discount

Enter your unique code at checkout and receive 20% off your purchase on all full-priced and discounted products at www.frenchconnection.com

Offer is available until July 15th 2019 23:59:59. Your unique discount code can only be redeemed once. 20% off discount excludes gift cards.

This offer is valid on UK orders only. The offer is also redeemable in-store.

Offer is not valid in conjunction with any other offer or promotion.

French Connection reserves the right to alter, amend or withdraw this offer without prior notice in the event that unforeseen circumstances make this unavoidable.

26. Competition Terms & Conditions – Friday 19th July 2019

The Prize Draw opens on 15/07/19 and closes at 23:59 on 23/08/19. Winners will be drawn at random. The first winner drawn at random will win the main prize of the Deluxe Spa Break for 2 to Mallory Court plus a copy of How Do You Like Me Now? signed by Holly Bourne. The Winner of the Prize Draw will be the first entry drawn at random within 2 weeks of the Closing Date. The winner can choose to exchange the Deluxe Spa Break to Mallory Court with a Deluxe Spa Break gift voucher (worth £450) should they prefer which can be redeemed against one of the selected spas across the UK at Spabreaks.com. Prize to Elan Spa at Mallory Court includes: Glass of Champagne on arrival and cream tea, full use of the facilities from 2.00pm on arrival until 11.00am on check out, 1 x 55 minute spa treatment each, Rhassoul for two, Dinner in the Brasserie restaurant £30.00 dinner allowance per person, overnight accommodation in a Superior master bedroom with breakfast with robes, towels and slippers. Date exclusions apply. If exchanging this to a Deluxe Spa Break for 2 gift voucher (which can be used across 300 selected venues at Spabreaks.com) this includes: an overnight stay for two, bed and breakfast for two, full use of the spa facilities, use of robe, towel and slippers and one blissful 60 minute treatment per person only. Subject to availability at selected venues only Prize is subject to availability. Prize does not include travel or any other miscellaneous costs and cannot be exchanged for a cash alternative. Prize is non-transferrable and non-exchangeable. Vouchers are valid for 12 months from date of issue. The voucher can be redeemed at selected spas in the UK and Ireland by calling 0800 043 6600 / 1800 939 113 from Ireland. More information can be found at: www.spabreaks.com/spa-choice/spabreak-deluxe. The Prize Draw is open to residents of the UK aged 16 or over. If the Prize(s) is not claimed within 14 days of the Winner(s) being notified, Spabreaks.com reserves the right to award the Prize(s) to an alternative winner(s).

27. 20EXTRA: 20% Off Sale

Use code 20EXTRA at the checkout to receive 20% off your purchase on all sale items at frenchconnection.com.

Offer available online at www.frenchconnection.com from the 21/07/19 until 23:59:59 31/07/19.

This offer is also redeemable in-store. All full-price merchandise and gift-cards are excluded from the promo.

Offer is not valid in conjunction with any other offer or promotion.

French Connection reserves the right to alter, amend or withdraw this offer without prior notice in the event that unforeseen circumstances make this unavoidable

Excludes the following sale styles: 74LZO and 72JZ8

28. LASTCHANCE: 20% Off Last Chance category

Use code LASTCHANCE at the checkout to receive 20% off products within the below categories only:

  • Mens Sale Last Chance
  • Womans Sale Last Chance

Offer available online only from the 1st August 2019.

Offer is not valid in conjunction with any other offer or promotion.

French Connection reserves the right to alter, amend or withdraw this offer without prior notice in the event that unforeseen circumstances make this unavoidable

29. FEEFO REVIEW PRIZE DRAW

Free Prize Draw

To enter the Promotion, submit a review of the product you purchased via Feefo. Feedback must be submitted before 23:59 on the last day of each month (“Closing Date”). Entries received after the Closing Date or received by any other means (e.g. in the post) will not be accepted.

There is one main prize consisting of £100 credit on your French Connection online account that can only be used to purchase products on www.frenchconnection.com.

The prize draw is open to all UK residents over the age of 18 excluding: (i) employees of the Promoter and their families; (ii) the employees of companies or organisations with whom the Promotion is run and their families; and (iii) agents or any other person directly connected with the Promotion.

Winner will be selected in a random draw from all valid entries received by the Closing Date and will be notified by e-mail within 5 working days of Closing Date. If the prize winner does not respond to this notification within 14 days, the Promoter reserves the right to select an alternative prize winner at random from remaining valid entries, with the originally selected winner forfeiting their right to the prize. The result of the draw is final and no correspondence will be entered into, except with the winners.

The Promoter’s decision is final in every situation, including any not covered above and no correspondence will be entered into in respect of the validity of any such decision.

Registrations made by third parties, agents, using methods such as a macro or a script, using automated devices or processes or syndicated entries are not permitted and all such entries will be disqualified and any prize award will be void.

The Promoter does not accept any responsibility for late or lost entries. Proof of sending is not proof of receipt.

The Promoter reserves in all cases the right to replace the stated prizes with other prizes that it considers to be of broadly equivalent value. The Promoter offers no cash alternative for non-cash prizes. Prizes are not refundable or transferable. Prizes must be taken as stated and cannot be deferred. When dates are specified they cannot be altered and by entering date-related promotions neither the Promoter, nor any third party, are liable in any way to any winner who cannot attend.

The Promoter reserves the right, in its absolute discretion, to amend, suspend or cancel the Promotion or extend the entry period or disqualify any participant at any time for technical, legal or other reasons without giving advance notice.

The Promoter may, in its sole discretion, prohibit participation in the Promotion by any person who tampers with or benefits from any tampering with the website, the Feefo page or the operation of the free draw, or acts in violation of these terms, acts in a disruptive manner or acts with the intent to annoy, abuse, threaten or harass any other person.

Participants must not supply false information in their feedback form or share their account details with others, and no individual should participate under any identity that is not their own. The Promoter may, in its sole discretion, terminate the entry of anyone registering under details that it has reasonable grounds to believe are false.

The Promoter accepts no responsibility for any third party illegal or fraudulent action/inaction that may occur on or through the Promotion, but reserves the right to take action against any third party it knows or has reasonable grounds to believe is responsible for such action/inaction.

The Promotion materials may contain links to other websites that the Promoter does not own or operate. Entrants should be aware that the Promoter does not control, recommend or endorse these other websites, and is not responsible for their content, products, services or privacy policies

The Promoter cannot guarantee continuous, uninterrupted or secure access to the Promotion or its website or Feefo page, and is not responsible for any disruption to the Promotion or our website or Feefo page due to technical problems or otherwise. The Promoter accepts no responsibility for incomplete, incorrectly submitted, delayed, corrupted or misdirected registrations.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE PROMOTER BE LIABLE, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), BREACH OF STATUTORY DUTY, OR OTHERWISE, FOR ANY LOSS, DAMAGE OR INJURY ARISING UNDER OR IN CONNECTION WITH THE PROMOTION.

All entrants to the Promotion are deemed to have read and accepted these terms and agree to be bound by them and by the decisions of the Promoter, which are final in all matters relating to the promotion.

The Promoter reserves the right to use information that participants provide to it for the purpose of managing the Promotion and participants' personal information may be disclosed to contractors and agents who assist us in managing the Promotion or communicating with participants in order to allow them to fulfil their purpose. The Promoter always demands that any such parties adhere to the same security procedures that the Promoter follows itself. All such information shall be collected, used and disposed of in accordance with the Promoter’s Privacy Policy available at https://www.feefo.com All entrants to the Promotion are deemed to have accepted the terms of the Privacy Policy.

In order to participate in this Promotion, entrants must accept Feefo’s terms and conditions, although it is acknowledged that this Promotion is not sponsored or endorsed by, nor associated with, Feefo. Entrants release Feefo from any and all liability arising out of or in connection with their participation in this promotion.

No failure to enforce a clause shall be deemed a waiver of the rights covered within it. If any clause of these terms is deemed unenforceable, then it shall be severed and the remaining terms shall remain in force.

The promoter of the Feefo Review Prize Draw (“Promotion”) is French Connection, 39 Plender Street, London NW1 0DT (“Promoter”).

These terms are governed by English law, and entrants agree to submit to the exclusive jurisdiction of the English Courts in relation to all matters arising under or in connection with these terms.

30. TWO425: 2 for £25 Menswear Selected T-shirts*

Use code TWO425 at the checkout to purchase 2 menswear classic cotton t-shirts from selected lines for £25at frenchconnection.comfor a limited time only. This offer can be redeemed in-store.

*This offer includes a multibuy, therefore, any returns should include both t-shirts.

The discount will only apply for every two selected classic cotton t-shirts from the following lines:

56LAA42

56LAA60

56LAA61

56MAW30

56MAW50

56MBZ30

56MBZ41

56MBZ50

56MBZ52

56MBZ60

56MBZ70

56MBZ80

56QZH01

56QZH03

56QZH10

56QZH41

56QZH91

Offer is not valid in conjunction with any other offer or promotion.

French Connection reserves the right to alter, amend or withdraw this offer without prior notice in the event that unforeseen circumstances make this unavoidable

31. Birthday discount: 10% Off Full Price

Enter your unique birthday code at checkout and receive 10% off your purchase on all full-priced merchandise products at frenchconnection.com, including homeware. Offer ends 7 days after receipt of the birthday email. Birthday discount excludes all sale items and gift cards. The offer does not apply on outlet products.

Offer is not valid in conjunction with any other offer or promotion.

French Connection reserves the right to alter, amend or withdraw this offer without prior notice in the event that unforeseen circumstances make this unavoidable.

32. 20HMSALE: 20% Off Home Sale

Use code 20HMSALE at checkout to receive 20% off homeware sale merchandise at www.frenchconnection.com.

Offer available online from the 23/08/19 until 23:59:5926/08/19.

All full-price homeware, womenswear and menswear merchandise, as well as womenswear and sale, are excluded from the promo. Gift cards and fragrances are also excluded from the promo.

Offer is not valid in conjunction with any other offer or promotion.

French Connection reserves the right to alter, amend or withdraw this offer without prior notice in the event that unforeseen circumstances make this unavoidable

Terms & Conditions, 2019

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