Get in touch with French Connection.

Our aim is to achieve 100% customer satisfaction and to provide you with a personalised shopping experience that is quick and reliable.

Should you have any questions or comments about the products, site or ordering service then we'll be happy to help.

Send us a message

Send us your thoughts, comments and questions using the form below.

your details

By Phone

0333 400 3285 if calling from within the UK,

or +44 1792 784 150 if calling from overseas,

or 0333 400 3284 for Retail customer service queries

Lines are open:
Monday - Friday: 9am to 8pm
Saturday: 10am to 6pm
Sunday: 10am to 4pm

Unfortunately during sale we are not able to offer stock availability information for our stores.

For store information and opening times, please contact your nearest store directly, using the Store Locator.

By Email

General Enquiries:

Online queries related to your order:

Customer Service Hours:
Monday to Friday 9am to 8pm
Saturday 10am to 6pm
Sunday 10am to 4pm

Customer Service (Store Enquiries only)

By Post

You can also contact our online customer service team by writing to:

French Connection
3rd Floor
Matrix Beta
Matrix Business Park

French Connection is the trading name of French Connection (London) Limited, registered in England and Wales. Our registered office is 20-22 Bedford Row London WC1R 4JS.

By Twitter

For up-to-date customer service and website enquiries, join our help page and get answers @FC_HELP