0844 557 3285 if calling from within the UK,
or +44 1792 784 150 if calling from overseas.
Lines are open:
Monday - Friday: 9am to 8pm
Saturday: 10am to 6pm
Sunday: 10am to 4pm
Unfortunately we can only deal with website and mail order queries relating to web based products stock; web queries or telephone orders or associated customer service queries. For information relating to stores or retail customer services or store related product enquiries, please call 0207 036 7300. Unfortunately during sale we are not able to offer stock availability information for our stores.
For store information and opening times, please contact your nearest store directly, using the Store Locator.
Online queries related to your order:
Customer Service Hours:
Monday to Friday 9am to 8pm
Saturday 10am to 6pm
Sunday 10am to 4pm
Customer Service (Store Enquiries only)
You can also contact our online customer service team by writing to:
Matrix Business Park
French Connection is the trading name of French Connection (London) Limited, registered in England and Wales. Our registered office is 20-22 Bedford Row London WC1R 4JS.
For up-to-date customer service and website enquiries, join our help page and get answers @FC_HELP