Free Returns for all Full Price UK orders

We hope you will be delighted with your purchase, if however you wish to return your order for an exchange or refund simply use the free returns label provided with your order and post back to us within 14 days.

Please complete and enclose the Returns Form supplied with your delivery.

The free returns service is only provided on Full Price orders. Any orders placed during the sale period can be returned to us within 14 days for an exchange or refund, however you will need to pay for postage on these returns. Please send Sale returns to the following address: French Connection (Online), PO Box 148, Swansea, SA7 9WT.

Unfortunately, we cannot refund or exchange used or customer damaged items (statutory rights not affected). When you return goods, please retain proof of posting from your shipper. Without this we cannot be responsible for any items that fail to reach us.