Standard Delivery

This costs £3.95/€5 per order - no matter how many parcels we send.

Please note: During our sale period delivery can take 5-7 working days

Please allow 3 to 5 working days* for the goods to arrive.

Deliveries are made from 7am until 7pm and may require a signature. For this reason, you may like to nominate a secure delivery address where someone is available to sign.

Anything ordered on a Friday afternoon, during the weekend or on a Bank Holiday will be processed the following working day.

Please note: French Connection does not accept liability for any delivery instructions issued to the delivery company by the customer. If you leave instructions requesting a parcel to be left in a different location (eg shed, garage neighbour etc) we can not accept responsibility if you fail to receive your parcel.

Express Delivery

This costs £7/€8 per order - no matter how many parcels we send.

During our sale period, orders should be placed before midday, Monday to Thursday to qualify for next day delivery, orders placed on Thursday after midday, or Friday will be delivered the following Monday.

All orders need to be placed before 2pm for next working day delivery. Deliveries are made from 9am until 8pm and may require a signature. For this reason, you may like to nominate a secure delivery address where someone is available to sign.

Anything ordered on a Friday afternoon, during the weekend or on a Bank Holiday will be processed the following working day.

Some postcodes are excluded from Next Day Delivery. Click here to see postcode exclusions.

Please note: Saturday and Sundays are NOT classed as working days by our delivery carriers, for this reason anything ordered on a Thursday afternoon or Friday morning will be delivered on the following Monday and anything ordered from Friday afternoon up until Monday morning will be delivered on the following Tuesday.

Click & Collect

French Connection now offers a collect from store delivery service for UK website orders.

This service is free of charge - no matter how many parcels we send.

Please allow 3 working days for your order to arrive in store (if an order is placed before 2.30pm.)

Any orders placed on a Friday afternoon, during the weekend or on a Bank Holiday will be processed the following working day.

Once your order has arrived in store, contact will be made via email to let you know that this is now available for collection.

If you have any further queries then please contact Customer Services on 0844 557 3285 or email at contact@frenchconnection.com.