Click & Collect

This service excludes all Homeware items.

French Connection now offers a collect from store delivery service for UK website orders.

Place an order through the website and select from a list of participating stores to have your order delivered to a local store.

Once the order has been received by the store, you will be notified by email.

In order to collect, you will need to bring with you:

  1. Your Unique Despatch ID
  2. Proof of ID (One of the following)
    • Passport
    • Driving License
    • The card you used to pay for the items and the cardholder must be present.

If someone is collecting an order on your behalf, they will still need to bring a proof of ID for the person who placed the order.

All documents and ID are to be the originals and not copies. Your order will be held in store for 28 days, after which it will be returned to the warehouse if not collected.